Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Melton Stone Supplies's Website.

Melton Stone Supplies is located at:

Gibson Lane
Melton
North Ferriby
HU14 3HH
United Kingdom

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Melton Stone Supplies's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Melton Stone Supplies's website you consent to the use of cookies in accordance with Melton Stone Supplies's privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Melton Stone Supplies and/or it's licensors own the intellectual property rights for all material on Melton Stone Supplies. All intellectual property rights are reserved. You may view and/or print pages from https://www.meltonstone.co.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from https://www.meltonstone.co.uk
Sell, rent or sub-license material from https://www.meltonstone.co.uk
Reproduce, duplicate or copy material from https://www.meltonstone.co.uk
Redistribute content from Melton Stone Supplies (unless content is specifically made for redistribution).

Delivery and Refunds

We use standard pallets 1200mm x 1000mm with a max total weight 1000kgs. All our deliveries are done on kerbside only with a manual pump truck using a tail-lift vehicle.

All deliveries are kerbside deliveries using a 18 Tonne tail lift delivery vehicle. they are then moved onto the kerbside using a manual pump truck. Delivery drivers are not legally insured to enter your property boundary without consent of the homeowner, the goods may be off loaded onto your driveway with the homeowners permission, however this agreement is strictly between yourself and the delivery company.

Our Vehicles must have sufficient access to your property, this means that it must be wide enough (3m wide). All road surfaces must be Tarmac, block paving or concrete we do not operate or soft/loose ground gravel, type 1 aggregate and soil surfaces. If an item cannot be delivered for any of the above reasons or you have refused a delivery for any of the above reasons then a re-delivery charge will apply. It is the buyers responsibility to inform us about any access problems prior to placing your order, by ordering from Melton Stone you are accepting these terms and conditions

Estimated delivery times are scheduled for Monday – Friday between hours of 8am – 6pm. Please allow 3-5 working days from placing your order, however during occasional busy sale periods these deliveries can take upto 7-10 days. Want your goods sooner? Please call the office to enquire about express delivery. Please note we do not deliver on Bank Holidays, we will schedule your delivery for the next working day. please allow extra time during these busy periods.

We state FREE Delivery on all orders over £350* to mainland UK Postcode Zones.

Some postcodes will have an additional surcharge.

FREE Delivery is a term used to state that Melton Stone Supplies Ltd will in fact cover the outbound haulage costs to a third party delivery company on the pallet network– only when the goods are kept by the consumer.

As a business the haulage of any goods cannot physically be FREE.

If the goods are not accepted/failed delivery occurs due to the ground conditions, access issues, or any other genuine reason and the goods are delivered back to Melton Stone then the outbound haulage costs will be deducted from any refund paid to the customer. Pallet charges start from £60 + VAT and can rise to over £300 + vat per pallet for costal locations like the Isle of Wight.These pallet charges are priced per pallet and will multiply by how many pallets of the job ID reference. Upon receiving the goods back to our warehouse our accounts team will then deduct these costs and send back the remaining monies as a refund

Melton Stone recommends having your goods on site before commencing any work or hiring any workmen. We recommend 7 days before the commence start date, 99% of the time all our goods are delivered within the agreed timescale, but due to unforseen circumstances such as: vehicle breakdowns, access issues that could include, road closures, parked cars, roadworks etc we shall be under no liability for any delay or failure to deliver the products within the estimated timescale. You are not entitled to any compensation for any delayed reasons.

Click and collect orders are available to pick up from our warehouse located in Melton, North Ferriby, East Yorkshire HU14 3HH weekdays from 830am - 5pm excluding Bank Holidays. If you would like a saturday morning collection we require at least 24hours notice to have it ready at a showroom to collect.

Please ensure that a responsible person is present upon delivery to inspect, check and sign for your order. However, if nobody is going to be present to accept your delivery, we can still deliver your goods with the homeowners permission via telephone call or email. On orders weighing over 3 tonne someone must be present to accept the delivery.

Check your delivery to ensure all goods are on the order
- Inspect for any damages.
- If you suspect any damages the P.O.D must be signed as damaged.

Refusal / Rejection / Failed Deliveries

The customer has the right to cancel any order within 7 days of placing the order, however the customer will be liable for any costs Melton Stone Supplies ltd has incured if that pallet(s) haa been collected from the warehouse and is on route to the customer. The following charges will be deducted from the refund, the pallet cost that was paid by Melton Stone Supplies ltd to deliver to your property, the pallet cost to deliver back to Melton Stone supplied ltd and a 25% restocking fee by placing an order with Melton Stone Supplies Ltd you are accepting these terms and conditions.

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses;
And Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests from the following types of organizations: commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites,
online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to sales@meltonstone.co.uk. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows: By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of Melton Stone Supplies's logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.